Welcome to TrustCare Physicians
At TrustCare Physicians, we are dedicated to providing personalized mental health care that you can trust. Our team is committed to creating a comfortable and supportive environment for our patients. We offer a comprehensive range of services tailored to meet individual needs, and our goal is to help our patients live their best lives. With a focus on empathy and understanding, we strive to build strong relationships with those we serve, fostering a sense of trust and collaboration in their care.
Our practice is also rooted in the biopsychosocial model of mental health, which emphasizes the interconnectedness of biological, psychological, and social factors in overall well-being. This holistic approach ensures that every aspect of your mental health is thoughtfully considered.


Our Personalized Approach
We partner with our patients to optimize their mental health through a combination of medication management, lifestyle modifications, and psychotherapy. Supportive psychotherapy is part of every appointment. If it’s determined that you would benefit from more extensive psychotherapy, we will work with the therapist of your choice or provide referrals. While psychotherapy is not our primary focus, we have undergone extensive training in this area during our residency and continued professional development. This dual expertise allows us to approach your care from both medical and psychological perspectives, helping to identify where medication may be most effective and where its limitations lie.
We believe in collaborative care and are experienced in working with various healthcare professionals, including your therapist, family medicine physicians, internists, pain management specialists, and obstetricians. Additionally, we value the role of alternative medicine and are comfortable coordinating care with acupuncturists, massage therapists, chiropractors, and other alternative practitioners to provide comprehensive and integrated support.
Above all, we pride ourselves on treating our patients as whole individuals, not just symptoms or diagnoses. At TrustCare Physicians, your care is our priority, and we are dedicated to walking with you on your journey to improved mental health and overall well-being.
Meet Our Psychiatrists
Compassionate experts committed to your care, our dedicated professionals combine expertise, empathy, and a personalized approach to every patient interaction.

Charla Jones, M.D.
Specialties:
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High Functioning Depression
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Women’s Mental Health, including postpartum depression, postpartum anxiety/OCD, and mood disorders during perimenopause/menopause transitions
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Adult ADHD
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Anxiety Disorders
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Obsessive-Compulsive Disorder (OCD)
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Bipolar Disorder
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Post-Traumatic Stress Disorder (PTSD)
Dr. Charla Jones, a board-certified psychiatrist accredited by the American Board of Psychiatry and Neurology, brings over 14 years of experience in providing compassionate, patient-centered care. She earned her undergraduate degree from the University of Dayton and completed her medical degree and psychiatry residency at the University of Cincinnati. To deepen her expertise, she pursued an advanced two-year psychotherapy training program at the Cincinnati Center for Psychotherapy and Psychoanalysis. Dr. Jones has practiced in diverse clinical environments, including adult inpatient units, psychiatric emergency care, and private practice settings. Her career has largely focused on outpatient psychiatry, working with major healthcare organizations such as St. Elizabeth Physicians, Novant Health, and TriHealth. Additionally, she has collaborated closely with primary care providers to offer holistic, integrated care for her patients. Most recently, Dr. Jones practiced in a private setting with Galia Collaborative. Currently, Dr. Jones is expanding her expertise by training in Acceptance and Commitment Therapy (ACT) for ADHD, enabling her to offer both medication-based and non-pharmacological approaches to adult ADHD management. Her philosophy prioritizes achieving symptom relief with minimal medication, working collaboratively with patients to tailor individualized treatment plans that align with their unique needs and goals.

Kristen Baus, M.D.
Specialties:
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Adult ADHD
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Post-Traumatic Stress Disorder (PTSD)
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Chronic Suicidal Ideation
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Depression
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Bipolar Disorder
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Coexisting Medical & Psychiatric Conditions
Dr. Baus is a board certified in adult psychiatry with 14 years of experience in clinical practice. She received her undergraduate degree and medical degree at The Ohio State University and completed residency at University of Cincinnati. Dr. Baus most recently worked at University of Nebraska where she was an assistant professor for 10 years. She worked clinically in a variety of different settings including outpatient psychiatry, emergency services, and consultations with medically hospitalized patients. She has significant experience working with patients who are also in DBT therapy and worked closely with licensed clinical therapists while at University of Nebraska. She has been recognized within her department and the emergency department at University of Nebraska for her collaborative efforts. Dr. Baus believes that symptom reduction is achieved with an open, honest dialogue between the psychiatrist and patient. She believes in accurate diagnosis and evidenced based treatment. At that same time, she is aware that people are individuals, and effective treatment does not always follow a textbook. She is an optimist and remains one after many years of practice. We are not looking for a needle in a haystack. We are looking at a haystack full of possible solutions and finding one that will work for you and your life. Dr. Baus specializes in the treatment of ADHD, PTSD, chronic suicidal ideation, depression, bipolar disorder, and coexisting medical and psychiatric conditions.
Meet Our Office Manager
Gen Stephens
Gen is dedicated to ensuring a positive and seamless patient experience by maintaining smooth operations and supporting the clinical team. She strives to create a welcoming environment by addressing inquiries promptly, managing appointments efficiently, and facilitating clear communication between patients and physicians. Her focus is on making every interaction supportive and hassle-free for everyone involved.


"A successful relationship between a doctor and a patient requires mutual respect, trust, and honesty."
Trust. Heal. Grow.

